Cherriots | Cherriots Shop and Ride

Cherriots Local and Cherriots Regional	Full Fare	Reduced Fare
One-Ride	$1.60	$0.80
Day Pass	$3.25	$1.50
30 Day Pass or Month Pass	$45.00	$22.50
Annual Pass (Cherriots Tap Card or Umo Mobility App)	$540.00	$270.00

Cherriots LIFT and Cherriots Dial-a-Ride	Fare
One-Ride (one way)	$3.20
Universal LIFT Month Pass (Cherriots Tap Card or Umo Mobility App)	$90.00

Cherriots Local y Cherriots Regional	Tarifa Normal	Tarifa Reducida
Un-Viaje	$1.60	$0.80
Pase del Día	$3.25	$1.50
Pase de Mes y Pase de 30 Días	$45.00	$22.50
Pase Anual (Cherriots Tap Card o Umo Mobility App)	$540.00	$270.00

Cherriots LIFT y Cherriots Dial-a-Ride	Tarifa
Un-Viaje (solo ida)	$3.20

Getting around town is easy when you ride our two Cherriots Shop and Ride services: the Dial-a-Ride service and the Shopper Shuttle (currently suspended until further notice). And unlike Cherriots LIFT, no application is required!

Cherriots Shop and Ride is for seniors 60 and over, and people with disabilities. Because all Cherriots Shop and Ride buses are ADA-accessible, anyone with a disability or using a mobility device can ride.

Dial-a-Ride service

The Cherriots Shop and Ride Dial-a-Ride service picks you up at home and takes you to any destination in the Salem-Keizer urban growth boundary. The fare is $3.20 for a one-ride trip, and a book of 10 passes is $32. Visit the Fares and Passes page for information on how to buy passes. Service is available Monday through Friday, starting at 8 a.m. with final drop-offs by 5 p.m. Medical appointments have priority when making trip reservations on the Dial-a-Ride.

Shopper Shuttle service

The Shopper Shuttle is suspended until further notice. Information about the service is found below for when it is offered again in the future

For $1.25 each way, the Cherriots Shop and Ride Shopper Shuttle picks you up and takes you shopping at designated store locations. A book of 10 passes costs $12.50. Visit the Fares and Passes page for information on how to buy passes. The first pickup is at 8:15 a.m. and the last drop is at 5:15 p.m. Check the Cherriots Shop and Ride Shopper Shuttle map below for your location and the shuttle schedule.

Download Shop and Ride Map

Shopper Shuttle Schedule

If you live in:	Shop and Ride is in your area:	Going one week to:	And the next week to:
Keizer / West Salem	Tuesday mornings	Fred Meyer (Broadway St.)	Walmart (Lancaster Dr.)
Keizer / West Salem	Thursday afternoons	Walmart (Lancaster Dr.)	Fred Meyer (Broadway St.)
Northeast Salem	Wednesday mornings	Fred Meyer (Market St.)	Walmart (Lancaster Dr.)
Northeast Salem	Friday afternoons	Walmart (Lancaster Dr.)	Fred Meyer (Market St.)
Southeast Salem	Friday mornings	Fred Meyer (Market St.)	Walmart (Turner Rd.)
Southeast Salem	Wednesday afternoons	Walmart (Turner Rd.)	Fred Meyer (Market St.)
South Salem	Tuesday afternoons	Walmart (Commercial St.)	Fred Meyer (Commercial St.)
South Salem	Thursday mornings	Fred Meyer (Commercial St.)	Walmart (Commercial St.)

If this schedule doesn't work for you, or you'd like to shop at a different store, consider using the Dial-a-Ride service. You can visit any location in the Salem-Keizer urban growth boundary.

How to schedule a trip on Cherriots Shop and Ride

You have three options for scheduling your ride:

1) Call

You can call the Cherriots call center to schedule your ride, cancel your ride, or check on its status (if a ride is late).

Voice: 503-315-5544
Toll Free: 888-315-5544
Oregon Relay Service: 7-1-1
Fax: 503-315-5514

You can call to schedule your rides from 6 a.m. to 6 p.m., and on weekends, 8 a.m. to 4 p.m. The call center is closed on New Year’s Day, Presidents Day, Memorial Day, Independence Day, Veterans Day, Thanksgiving, and Christmas Day.

2) Use the new Cherriots LIFT mobile app!

To download, select your preferred app store below on your mobile device. Once you install the app, open it on your device and follow the on-screen instructions to set-up your account. After that you can schedule a ride, set-up notifications, and even track your ride in real-time as it approaches, all with just a few taps!

3) Go Online

As an alternative to downloading the app on your mobile device, you may also book a ride or view/cancel your existing reservations online through your web browser: click here.

Scheduling Considerations

Book in Advance
Cherriots Shop and Ride services may be booked up to 14 days before your trip. Trips must be booked by 4:30 p.m. the day before your trip on weekdays and by 3 p.m. on Sundays.

When to Be Ready
You should be ready, watching and waiting at the beginning of your 30-minute pickup window. Transportation providers wait five minutes once they arrive within the pickup window before moving to the next reservation.

Cancellations
When you need to cancel a ride or change your pick up time, you must call the Cherriots call center as soon as possible.

No-Show Policy
A demonstrated pattern of no-shows, (see below for examples), is seriously disruptive to Cherriots Shop and Ride service. Within a 30-day period, three or more no-shows, or no-shows that are 10 percent of completed trips (whichever is greater), will be grounds for service suspension. Only no-shows and late cancellations that are within the rider’s control will be counted toward the policy.

Cancellations made less than two hours in advance of the pickup time, a cancellation at the door, or not being present or ready to leave within five minutes after the vehicle operator comes to the door are all considered no-shows. If a rider is a no-show on a ride starting from the rider’s home, the rider must call the call center to cancel any other scheduled rides no longer needed that day to avoid receiving additional no-shows.

Rules of the Road
You can bring one additional passenger on Cherriots Shop and Ride, regardless of his or her age. Your guest must pay the fare on both the Cherriots Shop and Ride Dial-a-Ride and Shopper Shuttle. You can also bring a personal care attendant. The personal care attendant must have the same pickup and drop-off location as the passenger. An attendant on the Dial-a-Ride rides for free. An attendant on the Shopper Shuttle pays the $1.25 one-ride fare.

To make sure there is room for all passengers on Cherriots Shop and Ride, there is a four bag maximum (bags must be no larger than a standard paper shopping bag). Personal care attendants can help carry bags, but cannot have an additional four bags. Drivers can only assist carrying bags to the door when there is no one else on the vehicle and they can see the vehicle at all times.

Feedback
Cherriots is committed to receiving feedback from our riders. You might contact us for a variety of reasons: to compliment a driver, make a complaint about an issue, share a safety concern, or offer general feedback.

ADA Comment Form